Server & Mac Advice
Terminal Server/ Citrix installations
Basically on all version of Project Commander (including the Viewer) the ini file is found by looking up a simple ini file in the application folder (this is still called pcprovnnn.ini). This file only contains one section with one entry viz:
Client ini folder=$APPDATA\PMSC\Project Commander\
This redirects the program to where the full ini file is stored - $APPDATA is expanded appropriately on the relevant operating systems:
Vista, Windows 7: C:\Users\<user>\AppData\Roaming
Win 2000, XP etc: C:\Documents and Settings\<User>\Application Data
On Terminal Server system the redirection ini file is edited to point to a common mapped drive for each user eg P:\PC. Each user must therefore have a mapped drive P:
Linux Server installations
In its network version, Project Commander uses the server simply as a file store ie all the application files are stored there and downloaded across the network to run on a client machine. The client machines must be Windows based but the server can be any flavour.
You will need to install Project Commander using a Windows machine with full access to the server data volume where you want to store the Project Commander application - NB this data area must be accessible by all users who want to use Project Commander (full access is required). When you run the installer it will prompt for the target folder which you can change to the server data area as required.
Obviously you will not be able to run Project Commander directly on the Linux server as it is a Windows application but apart from that it will perform exactly the same as if installed on a Windows (or any other flavour) server.
We do not have a generic MAC version.
However - 20-30 of our clients use MAC and Project Commander. They purchase Windows emulation software (especially popular is Parallels - about £65 which allows you run Windows applications on the MAC). It seems to work well with no problems.
System running slow with large files
If there are over 100 tasks and the timescale is over 12 months and there are resources/costs attached to costs, the system can run more slowly. The more tasks added and the addition of links and summary bars– it is possible the file will run more slowly.
The system shows a percentage figure in the bottom right of the screen in the STATUS BAR (normally the grey block above the START button. If the system is running slowly, the percentage figure will increase slowly up to 100% when finished.
If you are running Resource/Cost reports – those have to be recalculated every time you change any chart data in the split report. You can switch off the automatic calculation of Resources/Costs in OPTIONS menu, PREFERENCES, GENERAL tab and take tick out of AUTO RECALCULATE. This will automatically calculate all other data apart from the Resources/Costs.
Reports will show the message REQUIRES RECALCULATION or NA in the detail cells. To recalculate the Resources/Costs data, select OPTIONS menu, CALCULATE.
Also Project Commander saves 20 copies of the file in memory for UNDO purposes every time you make a keystroke.
You can switch off the UNDO saving - OPTIONS menu, PREFERENCES, GENERAL tab and change the UNDO LEVELS to 0(zero). This option changes the system setting. In order to restrict the number of UNDO LEVELS to a number less than 20 – you can click on the option AUTOMATICALLY CALCULATE UNDO LEVELS – this will choose the level in relation to the memory available on the computer.
Opening MPX files in Microsoft Project (clients)
In order to open a MPX file in MS Project 2007 - you need to change the settings first ...
FILE \ OPTIONS \ SECURITY TAB \ click ALLOW LOADING FILES WITH LEGACY OR NON DEFAULT FILE FORMATS.
In order to open a MPX file in MS Project 2010 - you need to change the settings first ...
FILE tab \ OPTIONS \ TRUST CENTER \ click TRUST CENTER SETTINGS \ LEGACY FORMATS \ click ALLOW LOADING FILES WITH LEGACY OR NON DEFAULT FILE FORMATS.
There are a number of useful extra sources of information installed with the system …
Transfer of data to other project software
Column Definitions – shows details of all fields used by the system
Opening MPP files (Microsoft Project files)
If the file does not open in Excel – then you can open the files from within Excel. The files are stored in the installed location in the INFO folder.
Task List for large projects
By default, Project Commander puts the data into page format but where there are multiple pages, it is then necessary to move from page to page. As an alternative – the tasks can be viewed in a long list of up to 999 lines. Select the VIEW menu, TASK LIST. It is important to note that this view cannot be printed and cannot be zoomed.
To return to page format - select the VIEW menu, BASIC.
Bars – rectangular bars or rounded corners
When you create a new file – the Create New Project screen has an option to pick the kind of bar to use CLASSIC (rectangular) or GRADIENT (rounded). The default is classic. To change the option later, OPTIONS menu, PREFERENCES, CHART tab and tick Gradient bars on or off.
My chart is printing a different time range than on-screen?
You have put a tick in the box FIT TIMESCALE TO PAGE in the FILE menu, PRINT
Error - Printer not found
When Project Commander saves a file – it also saves the printer name and the page size. When a file is sent to you by another user, it tries to open the correct printer and page size.
If the same printer is not found an error message will appear saying that. There are then 2 options CURRENT SETTINGS
If the user has no equivalent printer or no need to print – this option can be chosen and it will retain the page settings for the session and if saved again after editing.
If you wish to print this – you need to change the printer and the paper size if necessary.
Also to ensure the document has been resized ready for printing – select the FORMAT menu, PAGESETUP and if a message appears asking to Recalculate the Document Size – click on YES and then OK.
System warnings or issues
Installation .... process can not proceed due to Error Code 1925 or you don’t have privilege to load program
Cause: Installation on WIN7 especially on Enterprise edition.
1, Click Start and type "run". In the Run window, type "gpedit.msc" to open Local Group Policy Editor.
2, Select Local Computer Policy > Computer Configuration > Windows Settings > Security Settings > Local Policies > Security options.
3, In the right pane, roll your mouse to the bottom and select “User Account Control: Detect application installation and prompt for elevation”.
4, I f the setting is Disabled, change it to Enabled and click OK.
5, Reboot your computer and try to launch again.
If the above doesn’t work, disable UAC, reboot the computer and try to launch again.
Note: To disable UAC
Open User Account Control Settings by clicking the Start button, and then clicking Control Panel. In the search box, type uac, and then click Change User Account Control settings.
Do one of the following:
To turn off UAC, move the slider to the Never notify position, and then click OK. If you're prompted for an administrator password or confirmation, type the password or provide confirmation. You will need to restart your computer for UAC to be turned off.
To turn on UAC, move the slider to choose when you want to be notified, and then click OK. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
INI FILE CANNOT BE READ OR NOT PRESENT
In most cases – this means that the program was installed in an area of the server or a standalone pc that has restricted security access. The pcprov???.ini file needs to be changed to FULL READ WRITE ACCESS for the user.
(Possible ... If the files have been copied across not properly on a new pc)
Initially ensure the pc is logged on as the user.
First check if the ini file is in the correct folder ...
- XP: C:\Documents and Settings\<username>\Application Data\PMSC\Project Commander\
- Vista/Windows 7: C:\Users\<username>\AppData\Roaming\PMSC\Project Commander
(Important ensure there is a space beteen Project and Commander in the folder name).
(If you cannot see the Appdata folder in Windows Explorer XP "Tools menu , Folder and Search Options" >> View Tab and then "Show hidden files and folders"; in Windows 7 or 8 Explorer "Organize , Folder and Search Options" >> View Tab and then "Show hidden files and folders".
To manually copy the ini file over ...
Copy the original PCPROVnn.ini file from the server to the folder above. Then rename the file to PCPROVnn.ini by renaming the file. (nn is the version number of Project Commander).
Cannot find Excel, PowerPoint or Word - when exporting
When exporting to MS Office – if your pc cannot find the application- it will give you an option to save the file as .CSV file (Excel) or as WMF file (Word or PowerPoint). It will save it in the c:\users\<user name>\Appdata\Local\Temp\ for Windows7 (eg eg C:\Users\John\AppData\Local\Temp)
For XP, it is saved in C:\Documents and Settings\<user>\Local Settings\Temp (eg C:\Documents and Settings\John\Local Settings\Temp)
(The user is the name of the user logon for that pc)
For Excel export the file name usually is called pc1.csv, pc2.csv, etc....
You need inside Excel - then to FILE menu / OPEN / and then browse to the folder C:\Users\<user>\AppData\Local\Temp\ and change the FILE TYPE to ALL FILES. There will be a .CSV in there .... it will have a file named pc?.csv (where ?is a number 1-9). This will then open in Excel as a spreadsheet.
In Win7 and Vista pc's, sometimes the files in the AppData folder are hidden.
To unhide these files - so you can see them
Click on the Control Panel menu option.
Click on the Appearance and Personalization link.
Now click on the Show hidden files and folders option (under Folder Options)
Under the Hidden files and folders section select the radio button labelled Show hidden files, folders, and drives.
Remove the checkmark from the checkbox labelled Hide extensions for known file types.
Remove the checkmark from the checkbox labelled Hide protected operating system files (Recommended).
In XP pc's
Click on the Control Panel menu option.
Click on FOLDER OPTIONS
Click on VIEW tab
Now click on the Show hidden files and folders option
Alternatively for Word/PowerPoint you can Export the Project Commander view as a image to the clipboard (File > Export > Clipboard (WMF)) and then paste the image into an open Word or PowerPoint document.
Virus/Security warning on PrimoPDF
This is an optional extra program that can be installed alongside Project Commander.
PrimoPDF does contain adware as it is a FREE program. Windows Defender or other Virus checkers can sometimes pop up with a warning message. This program will not damage your pc.
If Project Commander 7.1 is installed and registered and will start up, the following patch can be downloaded …
NUMBER OF LICENCES EXCEEDED
On the Server version – the number of workstations that can access the program at the same time is limited by the number of licences bought. The system has a counter on the server that controls usage. The counter is reduced when a user exits correctly. However if the user exits incorrectly ( eg crash, power cut) the user is locked as still on and the counter is not reduced. There are times when it appears that the number of users have been exceeded and a message as above is displayed.
If any workstation can access the program – HELP menu, ABOUT PC.| View Licence Information, Clear Licence File & YES …. It should confirm that the Licence File has been created successfully. This puts the counter back to zero.
Browse on to the server and in the folder where the program is installed - run a file called LICENCERESET.EXE (application file) and that will create a new Licence File. This puts the counter back to zero.
If you do not know where Project Commander is installed on the server, right mouse click on the icon on your desktop and Properties.
See System warnings above.
INI FILE CANNOT BE READ OR NOT PRESENT